Customers

Small firms lack confidence in late payment rules

Small businesses do not trust the Prompt Payment Code to effectively tackle the UK's poor payment culture, according to research by the Federation of Small Businesses.

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Firms affected by late payment

More than three quarters of businesses suffer from late payments, according to research by Bacs.

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Shop prices fall for 20th consecutive month

Shop price deflation slowed to 1.7% in December 2014, down from 1.9% the previous month, according to figures released by the British Retail Consortium.

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Errors found in a third of credit reports

More than a third of people who have checked their credit report in the last 2 years have found errors, research by uSwitch has found.

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Small employers lack liability insurance

More than half of small businesses do not have employers' liability cover, a survey by AXA Business Insurance has found.

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Local councils fail to meet payment deadlines

Contractors wait more than 40 days for payment from some local councils, the Asset Based Finance Association has found.

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Overdrafts poor value, says FCA

Overdraft terms set by lenders are "complex and opaque", the Financial Conduct Authority (FCA) has said.

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NI shopping footfall drop

Shopper numbers in Northern Ireland dropped by 5.1 per cent year-on-year in February 2014, according to the Northern Ireland Retail Consortium.

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Six million declined credit since 2010

Twelve per cent of adults in the UK have been turned down for credit in the last three years, research conducted by YouGov on behalf of Confused.com has found.

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Customers increasingly aware of data rights

Businesses will need to realise the commercial importance of handling customer data correctly in order to succeed in 2013, the head of the Information Commissioner's Office (ICO) has said.

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